We constantly write articles of interest to our customers about the work we do and our REAL WORLD experience with the various technologies we specialize in. Here are the articles, listed most recent first:
- Using Digium Phones with FreePBX Systems With the DPMA Module - There are a multitude of VoIP phones that can be used with FreePBX. However, one of the best additions to …
- Open Source Call Center Platform Comparison - Let's face it, its expensive to start and run a call center. Open Source-based call center software is very popular …
- Vicidial Avatar Soundboard Feature - The Vicidial open source call center platform in its latest release (Version: 2.12-11 Build: 161111-1646) has included a feature long …
- Verterion Announces Vicidial Integration For Hubspot CRM - Verterion has just completed design and implementation of its first integration of Vicidial with Hubspot CRM. This integration connector automatically: …
- How To Convert Audio Files for Use With Asterisk - Although Asterisk has many built-in audio files, most often you will want to have custom audio files for prompts for …
- Cool Asterisk Add-ons - Out of the box, Asterisk based systems have most, if not all, of the functionality that you need in a …
- Compliance Update: FCC Solicits Comments to Redefine “Expressed Consent” - The FCC has released a Public Notice soliciting comments on the most recent petition by Craig Cunningham and Craig Moskowitz seeking to redfine …
- Asterisk World February 8-10 - If you are at all interested in Asterisk products and services, make plans to attend Asterisk World in Fort Lauderdale, …
- VoIP Call Recording Notes - We're asked all the time..."configure my phone system to record ALL my calls". Our very next question is "Are you …
- Choosing a Proper “Dialer Friendly” SIP Provider - When people that are new to setting up a outbound call center choose a SIP provider for a Vicidial (or …
