Verterion Announces Vicidial Agent Performance Dashboards 

Verterion has developed a custom package that will allow call center managers to track individual daily performance INTEGRATED with various CRM software packages (both hosted on premise-based)

Vicidial Custom Dashboard

Sample Dashboard

Managers and agents can now see on a “wallboard” how their agents are doing on a daily and weekly basis with respect to ACTUAL sales performance, not just Vicidial disposition statuses.

If necessary the dashboard can even integrate with other operational functions such as live “floor bonuses” and commissions displays.

Contact us at info@verterion.com for more information

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